[DIFFICULT] iPhone doesn't ring when watching Facebook videos? How to fix?

Are you having a headache because your iPhone doesn't ring when watching Facebook videos? Why does this confusing situation occur? Join TipsMake to learn how to fix it in detail!

On forums, admins have encountered many confusions from 'apple defective' users about the problem of not receiving calls when opening the Facebook application, especially when watching videos from this application. The problem of not receiving calls will bring a lot of trouble because you may miss important calls. Don't worry, TipsMake has compiled ways to fix iPhone not ringing when watching Facebook videos . Let's apply this to solve this problem, iFan guys!

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5 Ways to fix iPhone not ringing when watching Facebook videos

For unknown reasons, many iFans encounter situations where when experiencing Facebook such as watching videos, the device does not ring/vibrate when there is an incoming call. Although the cause is unknown, you can try the methods below to fix it.

Method 1: Turn on sound mode on iPhone

First, don't rush to assume that this is Facebook's fault. It's possible that you accidentally flipped the switch so your iPhone is in silent mode. Therefore, your phone does not notify you when there is an incoming call. Instead, when 'surfing Facebook' and there is an incoming call, the iPhone only vibrates and does not play the ringtone sound.

So, let's start from the basics, if your iPhone is in silent mode, you just need to flip the switch to turn this mode off. Let the phone switch from silent to ring mode.

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Method 2: Set iPhone ringtone volume

The reason for not receiving calls when watching videos on Facebook may also be because you set the ringtone volume too low. Note, the volume when watching videos and the volume of notifications such as ringtones and application notifications are different. Therefore, don't think that if you watch the video clearly, the ringtone will have the same volume as iFan.

You need to go to Settings > Click on Sound & Touch > Swipe the slider to the right to increase the ringtone volume for iPhone.

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Method 3: Check the Focus mode settings on iPhone

Focus Mode can turn off notifications for some apps according to your settings. And it is the 'premium version' of Do Not Disturb mode, so maybe because of some mistaken setting, you don't receive call notifications when Facebook is open.

So, you need to go to Settings > Click on the Focus line > Click on the focus profile (Focus Profile) that you are turning on on your device > Click on applications > Delete the calling application if you added it before.

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Method 4: Update the Facebook application

We cannot rule out the possibility that the Facebook application is having some problem, which is why this confusing problem occurred. Furthermore, if it has not been updated for a long time, it is possible that the Facebook application is outdated, causing problems and not working properly. Therefore, Apple fans should go to the App Store to check and update Facebook to the latest version (if available). The new version both fixes existing errors in the old version and updates many new features for users.

Method 5: Some other solutions for iFan

Some users have shared that they successfully fixed the error when going to Settings > Switch call notification style from banner to full screen > When there is an incoming call, it will pause the Facebook video you are watching and the phone. will ring as usual.

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Besides, you can temporarily use Facebook Web to check if the problem continues to occur or not? Or report the problem to Facebook for support.

Hopefully TipsMake's sharing will help you successfully fix the error of iPhone not ringing when watching Facebook videos!

Isabella Humphrey

Update 12 December 2023